Green Phone Network Croatia Mreža Zelenih telefona Hrvatske

The first Green Phone was established within the association for environmental protection Green Action (Zelena Akcija) in 1992 to promote and facilitate public participation in solving local environmental problems. It is a citizen service for obtaining information, reporting problems / irregularities, initiating initiatives, organizing street actions, and issuing media updates on environmental and natural issues. During the years, other associations decided to launch the same service, and today there is a whole Green Phone network that brings together nine environmental associations in Croatia. The aim of the Green Phone network is to encourage citizens to actively participate in environmental protection and to encourage competent institutions to solve environmental problems more efficiently. Every citizen in Croatia may report an environmental problem or request information by calling 072 123 456. Activists and volunteers solve these problems together with the citizens, in cooperation with the competent institutions, and then monitor their resolution. So far, 8,000 cases have been reported to the network, which shows that citizens are treating the environment consciously and that they have recognised the quality of the Green Phone network’s work, which is reflected in meeting the expectations of citizens.